Safety Center
Safety and trust
Take your time. Ask questions. Stay in control. Here is what we do, and what you can do.
What we do
Every profile and photo is reviewed
A person on our team reads each profile and looks at each photo before anyone else can see them, and again when key text changes.
Contact details stay private
Phone numbers, email addresses and social links are never shown to any member, not even after you connect. Only our verification team can see them.
Identity details are locked
Name, date of birth, gender, religion and caste cannot be quietly changed after you give them. Changes go through our team, who may ask for proof.
Free chat keeps contact details out
Free messages allow only letters and . , ? !, with no numbers, links or social media names. Premium members can include them, and the choice to share is theirs. For everyone, abusive and sexual words are blocked in many languages, and a request for money triggers a warning. Premium is never a mark of trust, so verify before you share, click or send anything.
You control visibility
Hide your profile any time, hide extra photos, browse privately, and keep family details for people you accept. Ask us to delete your account whenever you like.
Block and report
You can block or report anyone at any time. Blocking is quiet: the other person is not told, and reporters are never named.
Warning signs of a scam
- Asks for money, gifts, a loan, or help with a visa, a hospital bill or an investment. Nobody on Samanvaya will ever ask you to send money.
- Wants to move to another app, or asks for your number, quickly. Pressure to hurry is a warning sign.
- Photos look too perfect, or their story changes. Ask to speak on a video call before you trust anyone.
- Says they cannot meet or call because they are abroad, deployed, or on an oil rig, and then asks for help.
- Asks for documents, bank details, one-time codes or passwords.
- Sends sexual or threatening messages, or makes you feel uncomfortable.
What you can do
- Verify before you trust. Ask questions, take your time, and talk to family and friends you trust.
- Keep financial information, ID documents and one-time codes private.
- Use Samanvaya messaging at first, and be careful before you move to other apps.
- Have a video call before meeting in person.
- When you decide to meet, choose a public place, tell someone you trust where you are going, and arrange your own travel.
- Report anything that feels wrong. You do not have to be sure.
How to report
Open the member’s profile after signing in, choose Report this profile, and tell us what happened. A person reads every report, and the member is never told who reported them. If you are in danger, contact your local emergency services first.
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